Terms and Conditions

TERMS AND CONDITIONS: RENTALS

• We require a signed off Rental Agreement, Payment and valid proof of ID before releasing any equipment.
• Machines come preloaded with an Operating System, Office and Antivirus. Any additional software, settings or wallpaper (unique to the client), etc can be loaded on all machines by replicating an image. There is an additional charge for labour to do this.
• Delivery charges are levied according to distance from our offices in Observatory, Cape Town and the quantity of equipment.
• A deposit of R1000 per unit is payable upfront for new clients. This will be reimbursed on the safe return of our equipment. No deposits will be refunded for tablet rental until any Apple ID passwords are removed.
• Equipment can be collected on the day before your rental after 15h00 at no extra charge. Please return all equipment before 09h00 on the day after your rental finishes. Late returns will be charged at the daily rate.
• All rentals are payable in advance. All payments are accepted free of exchange and bank charges. Schedule of equipment will only take place on confirmation of payment in our bank account. Please make sure all funds clear in sufficient time for us to deliver or you to collect.
• Please sign off the quotation, scan and email back to us at info@rentware.co.za.
• Our banking details are as follows:
  • Account Name: Benchmark Solutions cc T/A Rentware Computer Rentals
  • Bank: Standard Bank
  • Branch Code: 024909
  • Current Account Number: 271591315
  • Branch: Mowbray, Cape Town

• VAT @ 15%, unless stated, is excluded
• We accept payments via Electronic Funds Transfer and Debit Card, but regret that we don’t take Cash. There is a 6% surcharge on Credit Card payments.
• Rental is payable until all our equipment is returned to us in its entirety. Please ensure that all cables, remote controls, drivers are returned to us to avoid extra rental costs being incurred by you.

• Printers toner cartridges are supplied on either a cost per page basis or the outright purchase of toner cartridge option. Cost per page printing charges are payable at the end of the rental period and are invoiced separately.
• Quotation is valid for 7 days and subject to stock availability.
• Pricing may change subject to exchange fluctuation.
• Interest of 18% per annum is charged on overdue accounts.
• ALL equipment is and will at all times remain the property of RENTWARE COMPUTER RENTALS cc.
• The equipment is on rental subject to the supply of support services exclusively by RENTWARE COMPUTER RENTALS cc.
• 3G/LTE devices are supplied with sim cards and clients are prohibited from installing their own sim cards. Equipment Data bundles expire after 30 days or when the allocated amount of data has been used. Please contact us to reload your datacard. You will be charged for any additional data-bundles.
• Onsite support services are available in Cape Town and are billed at R390/hour (ex VAT) per technician for any additional configuration required during office hours. All labour pricing is an estimate and our clients will be billed for additional time spent onsite. Onsite support services, unless stated, are not included.
• The following rates apply to both in-house, remote and onsite services rendered per technician:

• Equipment is inspected before your rental and on return and any missing or damaged items will be charged for. It is the client’s responsibility to check that all equipment is in good working order before it leaves the premises.
• Insurance is not included in the cost of rental. It is the client’s responsibility to insure all equipment for loss or accidental damage outside our premises. Please contact us for values of the items that you will need to insure. Rental is charged until our equipment is returned to our offices or the replacement cost of the missing equipment is settled.
• Signing on behalf of a Close Corporation or a Company means that you are jointly responsible for any of the company’s obligations to RENTWARE COMPUTER RENTALS cc.
• In the event of loss / theft of equipment, you are liable for the replacement of the equipment. The replacement cost will be determined by us and will reflect the cost of hardware, software and labour to produce a unit that can go into service in the rental pool. Rental is payable until the unit is replaced or the monetary equivalent is settled.
• Blacklist notification clause: Signatures hereto agree that all outstanding amounts are to be paid as per the invoice and/or debit order signed by the client by no later than 30 days after signature hereof. Should the client refuse or fail to adhere to the terms and conditions of the contracting party or of this agreement, signatures hereto consent to the listing of detail on credit bureaus and www.blacklist.co.za. Signatures hereto consent that the amount referred to on the front page is a liquid amount and consents to judgment in the case of non-payment in terms of Section 57 and 58 of Act 32 of 1944. Signatures here to agree and consent that this legal measure is both necessary and fair. All defenses in terms of the due and payable liquid amount owned are hereby laid down and the onus of proof in all matters is hereby transferred to the defendant in the main matter in the case if litigation.
• In the event of the said business going insolvent, or closes down for whatever reason, the Landlord is hereby notified and agrees that he waivers the right to claim the above listed equipment in lieu of rent or any other expenses incurred by the tenant.
• RENTWARE COMPUTER RENTALS cc shall not be liable to a customer for any loss or damage (whether direct or consequential) suffered as a result of a defect or malfunction of the machine.
• A cancellation fee of 50% or R 500-00 per item will be charged if the order is cancelled within 48 hours before delivery.
• Should equipment be returned before the rental expiry date there will be no refund for the remaining period.
• A duly authorized official of the User must sign all documentation with regards to this rental and the User shall accept full responsibility of the Goods on receipt.
• The User may at no time without the written consent of the Owner; Open or alter any configuration on any of the machines rented.
• This agreement shall in all respect be governed by and construed in accordance with the laws of the Republic of South Africa and all disputes; actions and other matters in connection herewith shall be determined in accordance with such laws.
• All costs (including attorney own client costs) of legal action taken against the user by the owner will also be for the account of the user.

TERMS AND CONDITIONS: LEASES

• Leases are subject to a Credit check / verification of Company details.
• We require a copy of company documentation, first months lease payment and valid proof of ID before releasing any equipment.
• Lease payments are strictly via Debit Order and payable monthly in advance. All payments are accepted free of exchange and bank charges. Payments are due on the 1st of the month.
• Machines come preloaded with an Operating System. Any additional software/licenses are for your account.
• Delivery charges are levied according to distance from our offices in Observatory, Cape Town and the quantity of equipment.
• Our banking details are as follows:
  • Account Name: Benchmark Solutions cc T/A Rentware Computer Rentals
  • Bank: Standard Bank
  • Branch Code: 024909
  • Current Account Number: 271591315
  • Branch: Mowbray, Cape Town

• VAT @ 15%, unless stated, is excluded
• Insurance is not included in the cost of your lease. It is the client’s responsibility to insure all equipment for loss or accidental damage outside our premises. Please contact us for values of the items that you will need to insure. In the event of theft, lease payments are still payable until the lease has expired.
• Should equipment be returned before the rental expiry date there will be no refund for the remaining period.
• Regret that we are unable to cancel the lease if there is an outstanding balance owing to RENTWARE COMPUTER RENTALS cc
• Pricing may change subject to exchange fluctuation.
• Interest of 18% per annum is charged on overdue accounts.
• Leases are payable until all our equipment is returned to us in its entirety. Please ensure that all cables, remote controls, drivers are returned to us to avoid extra lease costs being incurred by you.